Excelsior Hotel Ernst am Dom
손님 리뷰
The hotel and staff were phenomenal. Made us feel right at home as soon as we arrived. They were so efficient making sure we were catered for no matter our needs. They also made our 3 year old feel so welcomed and the nightly hot chocolate/hot milk was a fantastic touch. He absolutely loved our stay. The location was so central we felt like we were basically staying in the cathedral but there was no outside noise whatsoever. The actual hotel itself was STUNNING, it really captured the history of the city with a touch of elegance. We couldn't fault our stay at all!
Natalie
2024년 8월
Size and condition of room was excellent Breakfast selection was fabulous However …….
Dawn
2024년 12월
Oh my goodness! This is the most beautiful hotel in Cologne Germany. It is steps away from cathedral and train station. You will walk back in time into the 1900s. Spend the extra money to stay here! It is worth it. The spa is simple and perfect. Steam room, gym, shower and serenity. You can actually drink what is in your hotel fridge because it is included in the price.
Renee
2024년 8월
What a perfect location for visiting the Christmas Market! The location ia perfect. We were traveling with our large family. We had our two year old granddaughter with us. She was tired from a whole day of travel from the US and when she got to the room they was a lovely crib set up for her with games, her own set of slippers and a lovely stuffed animal just for her. Such a thoughtful and welcoming present! The staff were especially helpful for our entire stay and we will definitely return.
Samantha
2024년 1월
The location The restaurant design The rest of the lobby The quit
Jasem
2024년 4월
Great central location for Dom and Museums Staff friendly, especially reception and at dinner Bathroom was luxurious, art deco style, bathtub Breakfast and dinner were delicious Good to have check out until 1pm We were lucky to be able to check in early
Brian
2023년 10월
Brilliant location. The shared communal areas were exquisite and plenty of seating. Pretty decoration. Room was large and comfy. Breakfast in the morning had a good selection and very tasty.
Samantha
2024년 4월
What a beautiful hotel and extremely caring staff. Top notch. We didn’t get checked in until after midnight. Mathew walked us to our rooms and had a cup of tea sent my mother’s room. The valet packed up everything in our car and took it to our rooms and parked the car. It was raining the day we were checking out. The Staff held umbrellas over us while we put our suitcases and backpacks where needed in the car. Elegant place. Spoke English. one room was newer/fresher while the other nostalgic with a heated bathroom floor! we liked them both. You walk out to the Cathedral in front of you, train station to your left, and a Starbucks! Mc Donald’s and German restaurant are 10steps from hotel too. 20 min. walk to Chocolate Museum
Tricia
2023년 6월
Great location Exterior of the hotel looks great! Staff is very friendly Breakfast is good
David
2024년 12월
Location is perfect for exploring all Cologne has to offer. Breakfast and all meals were exceptional with caring and attentive staff. Recommend the Michelin restaurant highly. The bonus is the front desk staff who looked after us when we both became ill. They found a doctor who visited us at 8pm on a Friday evening and then juggled other bookings so that we could stayput to recover days after our scheduled checkout. If one must get very sick whilst traveling, this is the place.
Willcox
2023년 11월
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